Engineer, Digital Customer Experience - ANZ - FinanceCareer

First listed on: 18 May 2018
Engineer, Digital Customer Experience 
As one of the global leaders in banking and financial services, ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and opportunity.
Engineer, Digital Customer Experience
 
First a bit about ANZ
 
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.


ANZ has started to move to a new way of working, leveraging agile practices. To understand more about this new way of working and if this role is right for you, we strongly encourage you to take a look at 
The ANZ Way vimeo channel where you’ll find The ANZ Way animation and the New Ways of Working animation.  
 
Your team mission?
To build and evolve a friction free ecosystem of platforms, tools and processes to accelerate team delivery.

You will be working in a team of like-minded DevOps / SRE Engineers, responsible for deploying, automating, maintaining, troubleshooting and improving software solutions. The role will encompass the use of a broad range of technologies, operating systems, applications environment and CI/CD tooling.
 
Who are you?

  • A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
  • The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community
What you will bring to Digital Customer Experience as an Engineer?
  • Hands-on technical experience and a can-do approach towards automation/ management and continuous improvement
  • Understanding of customer needs to make sound judgments
  • Experience working in cross functional, Agile and continuous delivery teams
  • Strong attention to detail and demonstrates problem solving capability to develop and deliver quality applications that delight customers
  • Have a thirst and willingness to expand knowledge with new technologies bringing benefits into the Tribe
  • Ability to code and script
  • Broad technical background across the technology stack (Network, VMs, OS, DB, Web, etc.)
  • Experience in solving application level design problems that result in robust systems
 
You might also have the following specialised skills:
  • Experience with Continuous Delivery Tooling 
  • Comfortable using multiple scripting languages across Windows and Linux
  • Background in software engineering
  • Assisting Squads in becoming autonomous and promote self-service
  • Desire to automate everything 
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
 
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
 
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code AUS082422